Terms of Service

Agreement to Terms

By accessing and using LilybankData's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Service

LilybankData provides privacy-first analytics and uptime monitoring services. Our platform allows you to monitor your websites and applications while respecting user privacy and complying with data protection regulations.

User Accounts

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Monitor websites or services without proper authorization
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Use our services for any illegal or harmful activities

Payment and Billing

Paid plans are billed in advance on a monthly or annual basis. By subscribing to a paid plan, you agree to:

• Pay all fees associated with your chosen plan
• Provide accurate billing information
• Update payment methods as needed
• Accept that fees are non-refundable except as required by law

Service Availability

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or other operational reasons. We will provide advance notice when possible.

Data and Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your data and maintaining GDPR compliance. You retain ownership of your data and can export or delete it at any time.

Limitation of Liability

LilybankData shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Termination

Either party may terminate this agreement at any time. Upon termination, your access to our services will cease, and we will delete your data according to our data retention policy, unless legally required to retain it.

Changes to Terms

We may update these terms from time to time. We will notify you of significant changes via email or through our service. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us at legal@lilybankdata.com.